IT Manager | Boeing Distribution Services Inc. (parent company The Boeing Company) | Miami, Florida, USA
17 years of IT Services and IT Consulting experience with focus on leading Customer facing applications. As a thought leader with strong IT experience I had leveraged technology to enable Customer-centric innovation. Embraced Agile operating model to Capture more Value and had Improved Positive Customer Experience. Used Data-Driven insights to collaborate with Stakeholders and Cross-Functional teams to drive business growth. Adopted Continuous improvement mindset, improved product quality and reduced Total Cost of Ownership. Enabled Digital Transformation, Business process automation at basic levels to increase seamless integration. Created Value by understanding existing business model, identifying gaps and proposing breakthrough ideas.