About

Call for Entries! Customer Sales and Service World Awards celebrate the achievements of sales, service, global business services, business development individuals, teams, and achievements behind the year’s most outstanding initiatives.

This annual awards program celebrates the individuals and teams who set industry benchmarks for excellence.

All organizations private or public, corporations, nonprofits, associations, vendors and government organizations worldwide are eligible to enter. Categories for the 2019 Customer Sales and Service World Awards have been updated to reflect the changing roles and responsibilities.

Overview

This awards program has the following Category Groups under which there are multiple categories in which entries can be submitted.

A. Sales Individual Awards Categories Group
B. Sales Team Awards Categories Group
C. Sales Achievement Awards Categories Group
D. Sales Distinction & Outstanding Performance Awards Categories Group
E. Customer Service Individual Awards Categories Group
F. Customer Service Team Awards Categories Group
G. Customer Service Achievement Awards Categories Group
H. Customer Service Distinction & Outstanding Performance Awards Categories Group
I. Global Business Services and Business Development Individual Awards Categories Group
J. Global Business Services and Business Development Team Awards Categories Group
K. Global Business Services and Business Development Achievement Awards Categories Group
L. Global Business Services and Business Development Outstanding Performance Awards Categories Group
M. New Products & Services, Upgrades, Solutions, and Innovations Awards Categories Group

Awards Timeline

There are 4 deadlines and the fees increase after each deadline.

  • October 26, 2018 | First Early-Bird Deadline
  • April 26, 2019 | Second Early-Bird Deadline
  • May 24, 2019 | Final Deadline
  • May 31, 2019 | Last Day Late submissions will be accepted
  • June 24, 2019 | Winners notified in 2019 Customer Sales & Service World Awards 
  • July 29, 2019 | Awards banquet. Winners will be honored in San Francisco during the SVUS Awards Red Carpet Ceremony and Dinner
 First Early-Bird DeadlineSecond Early-Bird DeadlineFinal DeadlineLast Day Late submissions will be accepted
Original Fees Discounted by25%15%5%-
Fees for Categories Groups: A, E, and I$285$323$361$380
Fees for Categories Groups: B, C, D, F, G, H, J, K, and M$435$493$551$580
Fees for Categories Groups: LFREEFREEFREE$110

FAQs

Are organizations/companies from any where in the world eligible to participate?
Yes, companies from any where in the world can participate. Organizations/ companies do not need to have any office in San Francisco or USA to participate.

Our company won in the past. Are we eligible to participate again this year?
Yes, companies that won in the past are eligible to apply again this year. Most companies do participate again each year.

Can we apply in the same category as previous year?
Yes, applying in the same category is recommended. New entrants and a wider spectrum of judges determine the winners each year. So winners may be same or change in each category depending upon the scores. You may also submit nominations in more categories this time.

Is there a fee to apply? Do all the categories have an entry fee?
Your fees, sponsorships, and volunteering help fund the programs. This is a premier “Business Awards” program and involves specialized resources from all over the world. Most categories do have fees which increase with each deadline. There are some categories that have no fees. The earlier you submit your nominations, the more you can save on fees.

Do we have to attend the Red Carpet Awards Ceremony to win?
Attendance is not a must to win. Attendance is however highly recommended for the benefit of finalists who have worked particularly hard to gain recognition and the prestigious award that they will be honored with during the ceremony. At the awards ceremony our team of photo and video professionals will work with the attendees to create content that can be promoted for several months after this event. This content will be made available complimentary to all the attendees after the event.

Can we submit nominations and volunteer as a judge too?
Yes. However as a judge you will not be able to score your own nominations.

How can we order additional copies of trophies, medallions, and plaques?
Any number of additional custom engraved trophies, medallions, or plaques can be ordered online for current or any of the previous years in which your organization won.

A. Sales Individual Awards Categories Group

A001. Field Salesperson of the Year
A002. Sales Development Representative (SDR) of the Year
A003. Sales Engineer of the Year
A004. Sales Representative of the Year | Advertising
A005. Sales Representative of the Year | Automotive
A006. Sales Representative of the Year | B2B or Corporate
A007. Sales Representative of the Year | Enterprise
A008. Sales Representative of the Year | Equipment
A009. Sales Representative of the Year | Government and Fedral
A010. Sales Representative of the Year | Healthcare and Medical
A011. Sales Representative of the Year | Industrial
A012. Sales Representative of the Year | Insurance
A013. Sales Representative of the Year | Other
A014. Sales Representative of the Year | Retail
A015. Woman of the Year in Sales
A016. Sales Operations Professional of the Year
A017. Sales Training or Education Professional of the Year
A018. Sales Coordinator of the Year
A019. Account Executive of the Year | Africa
A020. Account Executive of the Year | Asia-Pacific
A021. Account Executive of the Year | Canada
A022. Account Executive of the Year | China
A023. Account Executive of the Year | Europe
A024. Account Executive of the Year | Germany
A025. Account Executive of the Year | India
A026. Account Executive of the Year | Latin America
A027. Account Executive of the Year | Middle-East
A028. Account Executive of the Year | USA
A029. Account Executive of the Year | Worldwide
A030. Channel Partner Sales Executive of the Year
A031. Corporate Sales Account Executive of the Year
A032. Key Account Manager of the Year
A033. Sales Account Executive of the Year for SOHO and Small Enterprises
A034. Sales Account Executive of the Year for Medium Enterprises
A035. Sales Account Executive of the Year for Large Enterprises
A036. Strategic Account Manager of the Year
A037. Director of National Sales
A038. Sales Director of the Year
A039. Sales Manager of the Year
A040. Sales Executive of the Year | Inside Sales
A041. Sales Executive of the Year | National Sales
A042. Sales Leadership of the Year
A043. Sales Professional of the Year | Africa
A044. Sales Professional of the Year | Asia-Pacific
A045. Sales Professional of the Year | Canada
A046. Sales Professional of the Year | China
A047. Sales Professional of the Year | Europe
A048. Sales Professional of the Year | Germany
A049. Sales Professional of the Year | India
A050. Sales Professional of the Year | Latin America
A051. Sales Professional of the Year | Middle-East
A052. Sales Professional of the Year | USA
A053. Sales Professional of the Year | Worldwide

B. Sales Team Awards Categories Group

B001. Account Management Team of the Year | Africa
B002. Account Management Team of the Year | Asia-Pacific
B003. Account Management Team of the Year | Canada
B004. Account Management Team of the Year | China
B005. Account Management Team of the Year | Europe
B006. Account Management Team of the Year | Germany
B007. Account Management Team of the Year | India
B008. Account Management Team of the Year | Latin America
B009. Account Management Team of the Year | Middle-East
B010. Account Management Team of the Year | USA
B011. Account Management Team of the Year | Worldwide
B012. Sales Team of the Year | Advertising
B013. Sales Team of the Year | Automotive
B014. Sales Team of the Year | B02B or Corporate
B015. Sales Team of the Year | Enterprise
B016. Sales Team of the Year | Equipment
B017. Sales Team of the Year | Government and Fedral
B018. Sales Team of the Year | Healthcare and Medical
B019. Sales Team of the Year | Industrial
B020. Sales Team of the Year | Insurance
B021. Sales Team of the Year | Other
B022. Sales Team of the Year | Retail
B023. Catalog or Direct Mail Sales | Sales Team of the Year
B024. Field Sales Team of the Year
B025. Inside Sales Team of the Year
B026. Online Sales Team of the Year
B027. Pre-Sales Team of the Year
B028. Sales Operations Team of the Year
B029. Sales Support Team of the Year

C. Sales Achievement Awards Categories Group

C001. Best Customer Survey Process of the Year
C002. Best Deployment of the Year
C003. Best Employer for Sales Professionals
C004. Best Sales Incentives for Sales Professionals
C005. Best Sales Website of the Year
C006. Best use of Direct Mailers for leads
C007. Best use of Social Media in Sales
C008. Best use of Technology in Sales
C009. Inbound Marketing Program of the Year
C010. Innovation in Sales
C011. Most Effective Sales Improvement Strategy of the Year
C012. Outbound Marketing Program of the Year
C013. Sales Enablement – Training Program of the Year
C014. Sales Lead Generation Program & Online webinar of the Year
C015. Sales Process of the Year
C016. Sales Turnaround of the Year
C017. White Paper or Research Report

D. Sales Distinction & Outstanding Performance Awards Categories Group

D001. Sales Distinction & Outstanding Performance of the Year | Advertising, Marketing, & Public Relations
D002. Sales Distinction & Outstanding Performance of the Year | Aerospace & Defense
D003. Sales Distinction & Outstanding Performance of the Year | Artificial Intelligence
D004. Sales Distinction & Outstanding Performance of the Year | Automotive, Transportation, Storage, and Logistics
D005. Sales Distinction & Outstanding Performance of the Year | Banking
D006. Sales Distinction & Outstanding Performance of the Year | Business Products
D007. Sales Distinction & Outstanding Performance of the Year | Business Services
D008. Sales Distinction & Outstanding Performance of the Year | Chemicals
D009. Sales Distinction & Outstanding Performance of the Year | Cloud Computing/SaaS/Internet
D010. Sales Distinction & Outstanding Performance of the Year | Conglomerates
D011. Sales Distinction & Outstanding Performance of the Year | Consulting
D012. Sales Distinction & Outstanding Performance of the Year | Consumer Products – Durables
D013. Sales Distinction & Outstanding Performance of the Year | Consumer Products – Non-Durables
D014. Sales Distinction & Outstanding Performance of the Year | Consumer Services
D015. Sales Distinction & Outstanding Performance of the Year | Diversified Services
D016. Sales Distinction & Outstanding Performance of the Year | Education and Training
D017. Sales Distinction & Outstanding Performance of the Year | Electronics
D018. Sales Distinction & Outstanding Performance of the Year | Energy & Utilities
D019. Sales Distinction & Outstanding Performance of the Year | Engineering and Technology
D020. Sales Distinction & Outstanding Performance of the Year | Environmental Products and Services
D021. Sales Distinction & Outstanding Performance of the Year | Export & Import
D022. Sales Distinction & Outstanding Performance of the Year | Fashion, Beauty, Apparel & Accessories
D023. Sales Distinction & Outstanding Performance of the Year | Financial
D024. Sales Distinction & Outstanding Performance of the Year | Food & Beverage
D025. Sales Distinction & Outstanding Performance of the Year | Healthcare Products & Services
D026. Sales Distinction & Outstanding Performance of the Year | Hospitality, Travel, Recreation, and Leisure
D027. Sales Distinction & Outstanding Performance of the Year | Industrial Goods
D028. Sales Distinction & Outstanding Performance of the Year | Information Technology Cloud/SaaS
D029. Sales Distinction & Outstanding Performance of the Year | Information Technology Hardware
D030. Sales Distinction & Outstanding Performance of the Year | Information Technology Hybrid
D031. Sales Distinction & Outstanding Performance of the Year | Information Technology Services
D032. Sales Distinction & Outstanding Performance of the Year | Information Technology Software
D033. Sales Distinction & Outstanding Performance of the Year | Insurance
D034. Sales Distinction & Outstanding Performance of the Year | Legal
D035. Sales Distinction & Outstanding Performance of the Year | Manufacturing
D036. Sales Distinction & Outstanding Performance of the Year | Media & Entertainment
D037. Sales Distinction & Outstanding Performance of the Year | Metals, Mining, and Material
D038. Sales Distinction & Outstanding Performance of the Year | Non-Profit or Government Organizations
D039. Sales Distinction & Outstanding Performance of the Year | Pharmaceuticals and Biotech
D040. Sales Distinction & Outstanding Performance of the Year | Real Estate and Construction
D041. Sales Distinction & Outstanding Performance of the Year | Retail
D042. Sales Distinction & Outstanding Performance of the Year | Security Cloud/SaaS
D043. Sales Distinction & Outstanding Performance of the Year | Security Hardware
D044. Sales Distinction & Outstanding Performance of the Year | Security Services
D045. Sales Distinction & Outstanding Performance of the Year | Security Software
D046. Sales Distinction & Outstanding Performance of the Year | Telecommunications
D047. Sales Distinction & Outstanding Performance of the Year | Wholesale & Distribution
D048. Sales Distinction & Outstanding Performance of the Year | Others
D049. Sales Distinction & Outstanding Performance of the Year | Africa
D050. Sales Distinction & Outstanding Performance of the Year | Asia-Pacific
D051. Sales Distinction & Outstanding Performance of the Year | Canada
D052. Sales Distinction & Outstanding Performance of the Year | China
D053. Sales Distinction & Outstanding Performance of the Year | Europe
D054. Sales Distinction & Outstanding Performance of the Year | Germany
D055. Sales Distinction & Outstanding Performance of the Year | India
D056. Sales Distinction & Outstanding Performance of the Year | Latin America
D057. Sales Distinction & Outstanding Performance of the Year | Middle-East
D058. Sales Distinction & Outstanding Performance of the Year | USA

E. Customer Service Individual Awards Categories Group

E001. Customer Service Leadership of the Year
E002. Front-Line Customer Service Professional of the Year
E003. Back-Office Customer Service Professional of the Year
E004. Customer Service Manager of the Year
E005. Customer Service Professional of the Year
E006. Young Customer Service Professional (age 30 years or less) of the Year
E007. Contact (or Call) Center Leadership of the Year
E008. Contact (or Call) Center Manager of the Year
E009. Contact (or Call) Center Professional of the Year

F. Customer Service Team Awards Categories Group

F001. Customer Service Team of the Year – Back-Office | Business Products and Services
F002. Customer Service Team of the Year – Back-Office | Consumer Products and Services
F003. Customer Service Team of the Year – Back-Office | Cyber Security
F004. Customer Service Team of the Year – Back-Office | Financial Services
F005. Customer Service Team of the Year – Back-Office | Information Technology
F006. Customer Service Team of the Year – Back-Office | Others
F007. Customer Service Team of the Year – Client Relations | Business Products and Services
F008. Customer Service Team of the Year – Client Relations | Consumer Products and Services
F009. Customer Service Team of the Year – Client Relations | Cyber Security
F010. Customer Service Team of the Year – Client Relations | Financial Services
F011. Customer Service Team of the Year – Client Relations | Information Technology
F012. Customer Service Team of the Year – Client Relations | Others
F013. Customer Service Team of the Year – Front-Line | Business Products and Services
F014. Customer Service Team of the Year – Front-Line | Consumer Products and Services
F015. Customer Service Team of the Year – Front-Line | Cyber Security
F016. Customer Service Team of the Year – Front-Line | Financial Services
F017. Customer Service Team of the Year – Front-Line | Information Technology
F018. Customer Service Team of the Year – Front-Line | Others
F019. Customer Service Team of the Year – Handling Complaints | Business Products and Services
F020. Customer Service Team of the Year – Handling Complaints | Consumer Products and Services
F021. Customer Service Team of the Year – Handling Complaints | Cyber Security
F022. Customer Service Team of the Year – Handling Complaints | Financial Services
F023. Customer Service Team of the Year – Handling Complaints | Information Technology
F024. Customer Service Team of the Year – Handling Complaints | Others
F025. Customer Service Team of the Year – Recovery Situation | Business Products and Services
F026. Customer Service Team of the Year – Recovery Situation | Consumer Products and Services
F027. Customer Service Team of the Year – Recovery Situation | Cyber Security
F028. Customer Service Team of the Year – Recovery Situation | Financial Services
F029. Customer Service Team of the Year – Recovery Situation | Information Technology
F030. Customer Service Team of the Year – Recovery Situation | Others
F031. Customer Service Training Team of the Year
F032. Customer Service Management Team of the Year

G. Customer Service Achievement Awards Categories Group

G001. Best Customer Service Website of the Year
G002. Best implementation of Online Customer Service
G003. Best Multi-channel Customer Service
G004. Best use of Customer Insight for Customer Service
G005. Best use of Social Media in Customer Service
G006. Best use of Technology in Customer Service
G007. Innovation in Customer Service
G008. Innovation in Digital Transformation for Customer Service
G009. Most Effective Customer Service Improvement Strategy
G010. Most Effective Customer Service Learning & Development Program
G011. Contact Center of the Year (Up to 100 Seats)
G012. Contact Center of the Year (Over 100 Seats)  

H. Customer Service Distinction & Outstanding Performance Awards Categories Group

H001. Customer Services Distinction & Outstanding Performance of the Year | Advertising, Marketing, & Public Relations
H002. Customer Services Distinction & Outstanding Performance of the Year | Aerospace & Defense
H003. Customer Services Distinction & Outstanding Performance of the Year | Artificial Intelligence
H004. Customer Services Distinction & Outstanding Performance of the Year | Automotive, Transportation, Storage, and Logistics
H005. Customer Services Distinction & Outstanding Performance of the Year | Banking
H006. Customer Services Distinction & Outstanding Performance of the Year | Business Products
H007. Customer Services Distinction & Outstanding Performance of the Year | Business Services
H008. Customer Services Distinction & Outstanding Performance of the Year | Chemicals
H009. Customer Services Distinction & Outstanding Performance of the Year | Cloud Computing/SaaS/Internet
H010. Customer Services Distinction & Outstanding Performance of the Year | Conglomerates
H011. Customer Services Distinction & Outstanding Performance of the Year | Consulting
H012. Customer Services Distinction & Outstanding Performance of the Year | Consumer Products – Durables
H013. Customer Services Distinction & Outstanding Performance of the Year | Consumer Products – Non-Durables
H014. Customer Services Distinction & Outstanding Performance of the Year | Consumer Services
H015. Customer Services Distinction & Outstanding Performance of the Year | Diversified Services
H016. Customer Services Distinction & Outstanding Performance of the Year | Education and Training
H017. Customer Services Distinction & Outstanding Performance of the Year | Electronics
H018. Customer Services Distinction & Outstanding Performance of the Year | Energy & Utilities
H019. Customer Services Distinction & Outstanding Performance of the Year | Engineering and Technology
H020. Customer Services Distinction & Outstanding Performance of the Year | Environmental Products and Services
H021. Customer Services Distinction & Outstanding Performance of the Year | Export & Import
H022. Customer Services Distinction & Outstanding Performance of the Year | Fashion, Beauty, Apparel & Accessories
H023. Customer Services Distinction & Outstanding Performance of the Year | Financial
H024. Customer Services Distinction & Outstanding Performance of the Year | Food & Beverage
H025. Customer Services Distinction & Outstanding Performance of the Year | Healthcare Products & Services
H026. Customer Services Distinction & Outstanding Performance of the Year | Hospitality, Travel, Recreation, and Leisure
H027. Customer Services Distinction & Outstanding Performance of the Year | Industrial Goods
H028. Customer Services Distinction & Outstanding Performance of the Year | Information Technology Cloud/SaaS
H029. Customer Services Distinction & Outstanding Performance of the Year | Information Technology Hardware
H030. Customer Services Distinction & Outstanding Performance of the Year | Information Technology Hybrid
H031. Customer Services Distinction & Outstanding Performance of the Year | Information Technology Services
H032. Customer Services Distinction & Outstanding Performance of the Year | Information Technology Software
H033. Customer Services Distinction & Outstanding Performance of the Year | Insurance
H034. Customer Services Distinction & Outstanding Performance of the Year | Legal
H035. Customer Services Distinction & Outstanding Performance of the Year | Manufacturing
H036. Customer Services Distinction & Outstanding Performance of the Year | Media & Entertainment
H037. Customer Services Distinction & Outstanding Performance of the Year | Metals, Mining, and Material
H038. Customer Services Distinction & Outstanding Performance of the Year | Non-Profit or Government Organizations
H039. Customer Services Distinction & Outstanding Performance of the Year | Pharmaceuticals and Biotech
H040. Customer Services Distinction & Outstanding Performance of the Year | Real Estate and Construction
H041. Customer Services Distinction & Outstanding Performance of the Year | Retail
H042. Customer Services Distinction & Outstanding Performance of the Year | Security Cloud/SaaS
H043. Customer Services Distinction & Outstanding Performance of the Year | Security Hardware
H044. Customer Services Distinction & Outstanding Performance of the Year | Security Services
H045. Customer Services Distinction & Outstanding Performance of the Year | Security Software
H046. Customer Services Distinction & Outstanding Performance of the Year | Telecommunications
H047. Customer Services Distinction & Outstanding Performance of the Year | Wholesale & Distribution
H048. Customer Services Distinction & Outstanding Performance of the Year | Others
H049. Customer Services Distinction & Outstanding Performance of the Year | Africa
H050. Customer Services Distinction & Outstanding Performance of the Year | Asia-Pacific
H051. Customer Services Distinction & Outstanding Performance of the Year | Canada
H052. Customer Services Distinction & Outstanding Performance of the Year | China
H053. Customer Services Distinction & Outstanding Performance of the Year | Europe
H054. Customer Services Distinction & Outstanding Performance of the Year | Germany
H055. Customer Services Distinction & Outstanding Performance of the Year | India
H056. Customer Services Distinction & Outstanding Performance of the Year | Latin America
H057. Customer Services Distinction & Outstanding Performance of the Year | Middle-East
H058. Customer Services Distinction & Outstanding Performance of the Year | USA

I. Global Business Services and Business Development Individual Awards Categories Group

I001. Business Development Executive of the Year | Africa
I002. Business Development Executive of the Year | Asia-Pacific
I003. Business Development Executive of the Year | Canada
I004. Business Development Executive of the Year | China
I005. Business Development Executive of the Year | Europe
I006. Business Development Executive of the Year | Germany
I007. Business Development Executive of the Year | India
I008. Business Development Executive of the Year | Latin America
I009. Business Development Executive of the Year | Middle-East
I010. Business Development Executive of the Year | USA
I011. Business Development Professional of the Year | Africa
I012. Business Development Professional of the Year | Asia-Pacific
I013. Business Development Professional of the Year | Canada
I014. Business Development Professional of the Year | China
I015. Business Development Professional of the Year | Europe
I016. Business Development Professional of the Year | Germany
I017. Business Development Professional of the Year | India
I018. Business Development Professional of the Year | Latin America
I019. Business Development Professional of the Year | Middle-East
I020. Business Development Professional of the Year | USA
I021. Professional Services Executive of the Year | Africa
I022. Professional Services Executive of the Year | Asia-Pacific
I023. Professional Services Executive of the Year | Canada
I024. Professional Services Executive of the Year | China
I025. Professional Services Executive of the Year | Europe
I026. Professional Services Executive of the Year | Germany
I027. Professional Services Executive of the Year | India
I028. Professional Services Executive of the Year | Latin America
I029. Professional Services Executive of the Year | Middle-East
I030. Professional Services Executive of the Year | USA
I031. Professional Services Individual the Year | Africa
I032. Professional Services Individual the Year | Asia-Pacific
I033. Professional Services Individual the Year | Canada
I034. Professional Services Individual the Year | China
I035. Professional Services Individual the Year | Europe
I036. Professional Services Individual the Year | Germany
I037. Professional Services Individual the Year | India
I038. Professional Services Individual the Year | Latin America
I039. Professional Services Individual the Year | Middle-East
I040. Professional Services Individual the Year | USA

J. Global Business Services and Business Development Team Awards Categories Group

J001. Business Development Team of the Year | Africa
J002. Business Development Team of the Year | Asia-Pacific
J003. Business Development Team of the Year | Canada
J004. Business Development Team of the Year | China
J005. Business Development Team of the Year | Europe
J006. Business Development Team of the Year | Germany
J007. Business Development Team of the Year | India
J008. Business Development Team of the Year | Latin America
J009. Business Development Team of the Year | Middle-East
J010. Business Development Team of the Year | USA
J011. Professional Services Team of the Year | Africa
J012. Professional Services Team of the Year | Asia-Pacific
J013. Professional Services Team of the Year | Canada
J014. Professional Services Team of the Year | China
J015. Professional Services Team of the Year | Europe
J016. Professional Services Team of the Year | Germany
J017. Professional Services Team of the Year | India
J018. Professional Services Team of the Year | Latin America
J019. Professional Services Team of the Year | Middle-East
J020. Professional Services Team of the Year | USA

K. Global Business Services and Business Development Achievement Awards Categories Group

K001. Customer Success of the Year in Africa
K002. Customer Success of the Year in Asia-Pacific
K003. Customer Success of the Year in Canada
K004. Customer Success of the Year in China
K005. Customer Success of the Year in Europe
K006. Customer Success of the Year in Germany
K007. Customer Success of the Year in India
K008. Customer Success of the Year in Latin America
K009. Customer Success of the Year in Middle-East
K010. Customer Success of the Year in USA
K011. Professional & Business Services of the Year in Africa
K012. Professional & Business Services of the Year in Asia-Pacific
K013. Professional & Business Services of the Year in Canada
K014. Professional & Business Services of the Year in China
K015. Professional & Business Services of the Year in Europe
K016. Professional & Business Services of the Year in Germany
K017. Professional & Business Services of the Year in India
K018. Professional & Business Services of the Year in Latin America
K019. Professional & Business Services of the Year in Middle-East
K020. Professional & Business Services of the Year in USA
K021. Sales Consulting Practice of the Year 
K022. Sales Outsourcing Provider of the Year 
K023. Sales Training Practice of the Year 
K024. Customer Service or Contact Center Consulting Practice of the Year 
K025. Customer Service or Contact Center Outsourcing Provider of the Year 
K026. Customer Service or Contact Center Training Practice of the Year

L. Global Business Services and Business Development Outstanding Performance Awards Categories Group

L001. Global Business Services and Business Development Outstanding Performance of the Year | Advertising, Marketing, & Public Relations
L002. Global Business Services and Business Development Outstanding Performance of the Year | Aerospace & Defense
L003. Global Business Services and Business Development Outstanding Performance of the Year | Artificial Intelligence
L004. Global Business Services and Business Development Outstanding Performance of the Year | Automotive, Transportation, Storage, and Logistics
L005. Global Business Services and Business Development Outstanding Performance of the Year | Banking
L006. Global Business Services and Business Development Outstanding Performance of the Year | Business Products
L007. Global Business Services and Business Development Outstanding Performance of the Year | Business Services
L008. Global Business Services and Business Development Outstanding Performance of the Year | Chemicals
L009. Global Business Services and Business Development Outstanding Performance of the Year | Cloud Computing/SaaS/Internet
L010. Global Business Services and Business Development Outstanding Performance of the Year | Conglomerates
L011. Global Business Services and Business Development Outstanding Performance of the Year | Consulting
L012. Global Business Services and Business Development Outstanding Performance of the Year | Consumer Products – Durables
L013. Global Business Services and Business Development Outstanding Performance of the Year | Consumer Products – Non-Durables
L014. Global Business Services and Business Development Outstanding Performance of the Year | Consumer Services
L015. Global Business Services and Business Development Outstanding Performance of the Year | Diversified Services
L016. Global Business Services and Business Development Outstanding Performance of the Year | Education and Training
L017. Global Business Services and Business Development Outstanding Performance of the Year | Electronics
L018. Global Business Services and Business Development Outstanding Performance of the Year | Energy & Utilities
L019. Global Business Services and Business Development Outstanding Performance of the Year | Engineering and Technology
L020. Global Business Services and Business Development Outstanding Performance of the Year | Environmental Products and Services
L021. Global Business Services and Business Development Outstanding Performance of the Year | Export & Import
L022. Global Business Services and Business Development Outstanding Performance of the Year | Fashion, Beauty, Apparel & Accessories
L023. Global Business Services and Business Development Outstanding Performance of the Year | Financial
L024. Global Business Services and Business Development Outstanding Performance of the Year | Food & Beverage
L025. Global Business Services and Business Development Outstanding Performance of the Year | Healthcare Products & Services
L026. Global Business Services and Business Development Outstanding Performance of the Year | Hospitality, Travel, Recreation, and Leisure
L027. Global Business Services and Business Development Outstanding Performance of the Year | Industrial Goods
L028. Global Business Services and Business Development Outstanding Performance of the Year | Information Technology Cloud/SaaS
L029. Global Business Services and Business Development Outstanding Performance of the Year | Information Technology Hardware
L030. Global Business Services and Business Development Outstanding Performance of the Year | Information Technology Hybrid
L031. Global Business Services and Business Development Outstanding Performance of the Year | Information Technology Services
L032. Global Business Services and Business Development Outstanding Performance of the Year | Information Technology Software
L033. Global Business Services and Business Development Outstanding Performance of the Year | Insurance
L034. Global Business Services and Business Development Outstanding Performance of the Year | Legal
L035. Global Business Services and Business Development Outstanding Performance of the Year | Manufacturing
L036. Global Business Services and Business Development Outstanding Performance of the Year | Media & Entertainment
L037. Global Business Services and Business Development Outstanding Performance of the Year | Metals, Mining, and Material
L038. Global Business Services and Business Development Outstanding Performance of the Year | Non-Profit or Government Organizations
L039. Global Business Services and Business Development Outstanding Performance of the Year | Pharmaceuticals and Biotech
L040. Global Business Services and Business Development Outstanding Performance of the Year | Real Estate and Construction
L041. Global Business Services and Business Development Outstanding Performance of the Year | Retail
L042. Global Business Services and Business Development Outstanding Performance of the Year | Security Cloud/SaaS
L043. Global Business Services and Business Development Outstanding Performance of the Year | Security Hardware
L044. Global Business Services and Business Development Outstanding Performance of the Year | Security Services
L045. Global Business Services and Business Development Outstanding Performance of the Year | Security Software
L046. Global Business Services and Business Development Outstanding Performance of the Year | Telecommunications
L047. Global Business Services and Business Development Outstanding Performance of the Year | Wholesale & Distribution
L048. Global Business Services and Business Development Outstanding Performance of the Year | Others
L049. Global Business Services and Business Development Outstanding Performance of the Year | Africa
L050. Global Business Services and Business Development Outstanding Performance of the Year | Asia-Pacific
L051. Global Business Services and Business Development Outstanding Performance of the Year | Canada
L052. Global Business Services and Business Development Outstanding Performance of the Year | China
L053. Global Business Services and Business Development Outstanding Performance of the Year | Europe
L054. Global Business Services and Business Development Outstanding Performance of the Year | Germany
L055. Global Business Services and Business Development Outstanding Performance of the Year | India
L056. Global Business Services and Business Development Outstanding Performance of the Year | Latin America
L057. Global Business Services and Business Development Outstanding Performance of the Year | Middle-East
L058. Global Business Services and Business Development Outstanding Performance of the Year | USA

M. New Products & Services, Upgrades, Solutions, and Innovations Awards Categories Group

M001. Best New Product or Service for Sales
M002. Best New Product or Service for Customer Service
M003. Best New Product or Service for Contact Center
M004. Business Intelligence Product or Service
M005. Cloud Computing/SaaS Product or Service for Sales
M006. Cloud Computing/SaaS Product or Service for Customer Service
M007. Cloud Computing/SaaS Product or Service for Contact Center
M008. Collaboration Product or Service   
M009. Customer Relationship Management Product or Service  
M010. Inbound Marketing & Sales Software    
M011. Incentive Management Solution 
M012. Integrated Communications Product or Service  
M013. Interactive Voice Response Solution   
M014. Sales Automation Solution